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DAMAGE CONTROL
WHAT HAPPENS, IF A SELLER DOES NOT SHIP MY ORDER/ DOES NOT RESPOND TO MY QUESTIONS?
You can file a complaint with LABRASKI and we will contact the seller in an attempt to initiate a response. If he fails to respond and the complaint is for non-received order, we will attempt to refund the transaction. If we are unable to reverse the transaction, please file a dispute through PayPal Resolution Center or your card issuer.
WHAT IF THE PRODUCT THAT I RECEIVED IS NOT AS DESCRIBED?
Please contact the merchant directly and work with him until you reach an acceptable resolution. If the merchant is unresponsive, please file a dispute through PayPal Resolution Center or through your card issuer.
WHEN CAN I FILE A COMPLAINT AGAINST A SELLER?
You can file a complaint with LABRASKI if 14 days have passed since the order was placed.
HOW DO I RETURN AN ITEM PURCHASED ON LABRASKI?
You must contact the seller directly for information on their return policy, process and procedure.
CANCELLATIONS, REFUNDS, AND RETURNS
I placed an order and now the seller asks for more money or asks me to pay through a different payment method. What should I do?
You can report these instances to LABRASKI Support by filling out the contact form here: https://labraski.com/contact-us/